Frequently asked questions

WHY VANCOUVER?

There are conventions for The 100 in other international cities, but it was missing one in Canada. What better place to hold the convention right where the show is filmed — Vancouver, British Columbia.

WHO WILL BE THE GUESTS?

Confirmed Guests at Unity Days can be found here.

Why didn’t you invite “fill in your guest here”?

Unity Events strives to get the guests that a majority of fans will want to see. The number one reason guests can’t be a part of our show are their schedules. All of these people have very busy lives, so sometimes it is difficult to find the time to attend.

The 100 will be filming during the time of each respective conventions — you never know who will make an appearance!

HOW CAN I BOOK A ROOM AT THE HOTEL?

The Pinnacle Harbourtfront Hotel, where the convention is being held at, is offering rooms at a discounted rate for those attending the convention.

Reserve your room for Unity Days here.

Is the venue/hotel wheelchair accessible?

Yes, Pinnacle Hotel Harbourfront is wheelchair accessible. If you have any questions regarding accessibility, please send us an email.

WHERE IS THE NEAREST AIRPORT?

Vancouver International Airport (YVR), 3211 Grant McConachie Way, Richmond, BC V7B 0A4

Someone is selling a pass online – how do I know it’s legit?

Well…you don’t.

We highly recommend against purchasing passes from a third party. The best way to protect yourself from being ripped off is to buy from our authorized website and our ticketing platform (Eventbrite).

When purchasing from a 3rd party there is no way for you to know if that pass has been forged, photo copied, or tampered with. Passes that are not legitimate (in other words, passes that have been forged, photo copied, or tampered with) will NOT be honoured.

Can I purchase multiple VIP passes?

Yes, you can purchase a maximum of two (2) VIP passes! These are limited in quantity.

Can I buy passes at the door?

We highly recommend purchasing passes ahead of time. If it would ruin your weekend to miss a particular admission, autograph or photo op ticket, then buy it ahead of time. We can never guarantee that a certain pass or extra won’t sell out before the convention. 

Can i buy autographs, photo ops, and meet & greets at the convention?

Yes, provided that they haven’t sold out! Just like admission passes, we highly recommend purchasing all extras online in advance to avoid disappointment.

If I don't purchase a certain pass can I purchase pass extras and build my own package?

You can certainly build your own package buy purchasing the general admission pass and adding on pass extras a la carte through Eventbrite!

can i get a refund on my pass and/or extras?

Like any other concert or event, there are no refunds or exchanges.

What is a Service Charge?

There is a service charge for that applies to all passes purchased through Eventbrite and Square (onsite).
It is a necessity for promoters to have these fees in order to pay for all the expenses of putting on an event, particularly with the ever-increasing costs of booking celebrities, airfares, venues, insurances, staffing, etc. 

What is a panel?

A panel is a group discussion on a topic they enjoy. The panelist speakers are our guests and/or professionals who work in the related industry. The floor will be opened up at the end of most panels for a Q&A.

Please be respectful to the guests and speakers. Asking of any inappropriate questions will result in immediate ejection.

What is platinum seating?

Platinum Seating is seating in the first three rows in the panel room, this add-on is available for Unity Days only. This seating is on a first come first served basis for those with the add-on.

What is a photo op?

A Photo Ops is a photo taken by a professional photographer of the attendee(s) and guest. There is a maximum of 2 attendees per Photo Op. Some Photo Ops are included in select passes, which you choose during registration on the Friday of the convention. You can have a Photo Op with more than one Guest, as there are many guests attending both of our conventions.

You can purchase digital and additional copies of your Photo Op at the convention. Note that not all guests can accommodate poses or props during their Photo Ops. Please understand a Photo Op is not a meet & greet, but a rapid process of taking a photo with the guest.

No autographs, person photo or video recording is allowed in the Photo Op room.

Expected Photo Op etiquette:

Please be respectful of the guests and other fans in line. Keep hands above the waist & visible.

In order to ensure the health and safety of the guests as well as other fans, there is absolutely no kissing the guests or asking to be kissed by them. Attempting to kiss a guest may result in the loss of your Photo Op without refund.

Refunds will not be given for missed Photo Ops.

Once the Photo Op is done you’ll receive the physical copy in just a few minutes in the Photo Op room.

The Photo Op schedule will be posted closer to the convention date.

What is an Autograph Session?

This is an organized session of time set aside by our guests to sign items that you have brought or purchased. You are welcome to purchase as many autograph passes as you'd like. You can either bring your own item or 8”x10” photographs will be provided at the guests's table.

Please refrain from sharing personal stories with the guests. Social media is a wonderful platform which you can share your stories through. Doing so at the autograph table delays the schedule and takes away the guest's time from other attendees. We ask that you respect this rule.

How does the Autograph session work?

Most autographs from our guests work on a first come, first serve basis. Not all guests sign every day, so you don’t want to miss anyone.

Note that inappropriate images may not be signed by the guests, and could also cause expulsion from event.  Handshakes are allowed. Kissing, hugging or other inappropriate touching is not allowed.

When do I choose the photo ops and autographs for my package?

You’ll receive your package on the Friday of the convention during registration, you choose your photo ops and autographs then. We’ve reserved enough for the packages, but early arrival for registration is recommended!

What is a meet & greet?

Meet & Greet allows you to spend time (approx. 30 minutes) with the guest and a few other attendees. Please be respectful of the guest and other fans in your meet & greet.

Please note: ALL Meet & Greets are happening at the SAME TIME. This limits your choice to ONE Meet & Greet per day, we wouldn’t want you to double book yourself!

Can I get a selfie with a guest?

Selfies at Unity Days are only available with the purchase of an autograph or in VIP passes. Unfortunately, due to scheduling restraints selfies by themselves will not be available. View a list of what is included with the passes here.

Can I take photos during panels, autograph sessions, photo ops, and meet & greets?

Due to contractual obligations, attendees are not allowed to take photos or record videos during autographs, panels, photo ops and meet & greets.

We have a talented event photographer, Shot By Devan, capturing all the memories throughout the entire weekend! Be sure to check out our past convention photos from Unity Days 3 so you can get a feel of what it’s like to be at a Unity Events event.

When will you post the schedule?

The schedule will be posted closer to the date of the event on our website and social media platforms. Our guests are busy people and with that, comes the difficulty of making a schedule well in advance. Unity Events will try and set up a schedule for the fans as soon as possible, but please be warned, things always change.

Can I Cosplay (dress up)?

Cosplaying the characters from the show is highly encouraged. However, we have a strict NO WEAPONS policy - this goes for real and fake weapons. There have been too many unfortunate events going on in the world and this would take away from an inviting and comfortable atmosphere.

Remember, cosplay does not mean consent. Please be respectful to one another.

WHAT DO I DO IF I WANT TO BE A VENDOR?

If you would like to set up a booth to sell your fan art, jewelry, clothing, etc., please visit our Vendor Inquiry page and we can assist you. Vendors from all fandoms are welcome!

How can I obtain a PRESS/media pass?

You can apply for a press/media pass here.

GUEST CANCELLATIONS

All convention contracts allow guests to cancel if filming or other work arises, or, of course, if illness occurs. When you purchase a ticket you are purchasing a ticket to an event not an appearance of a particular guest. In the rare occasion that a guest cancels, Unity Events is only responsible for the refund (if you wish) or exchange for separate passes for that guests’ autograph, photo op, or duo photo ops in which they are included. If their signature is part of a package, Unity Events will do its best to offer other guests’ autograph(s) instead, but as cancellations often occur at the last minute, Unity Events is not obligated to do so.

My question wasn’t answered above, how can i get in touch with your team?

Feel free to reach out through the contact us form. We strive to respond within three business days.